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Success with ESET Internet Security

JSPC wins largest growth award from ESET for the second year in a row

The ESET conference is always a highlight of the JSPC calendar. It gives us a chance to hear from ESET all about their latest products designed to provide anti-virus and internet security. We know this is a very important issue for schools, and one which we take seriously. That’s why we work closely with ESET as a silver partner to ensure we can offer the very best products to protect schools from malware and viruses.

This year, as well as learning all about the latest developments from ESET, we were delighted to have been awarded the Largest Growth Award by ESET for the second year in a row. The award shows that our collaborative approach with schools, including providing education about the importance of cyber security, helps to grow our business and ensures that schools across the South East are well protected against malware threats.

Last year saw a lot of high-profile stories in the news about organisations that had been hacked, and the cost to a school of fixing such an issue can be immense and can also damage a school’s reputation. Our proactive approach with schools to implement ESET has meant that this threat is not adding to the pressure of school administration and doesn’t impact on any of the rest of the infrastructure.

The introduction of GDPR legislation also played a role in the growth; schools had particular security requirements relating to security to comply with the new requirements and ESET had a solution which allowed schools to not only fulfil but even exceed the minimum requirements to ensure that the school was well protected.

We recommend ESET is because it provides endpoint antivirus protection, file and mobile security and offers remote management for schools. Not only does it protect against hackers and other cyber threats, but also proactively seeks out potential issues within the system and identifies them before they become a threat. This ensures schools can keep focussing on their top priority of education.

We’re delighted to have received the largest growth award from ESET once again, and we’ll continue to work closely with schools to provide the very best in internet security. We might try for a hat trick on the award front, but we’ll keep our focus on what each school needs to ensure they remain protected as internet security requirements evolve.

Internet Safety Poster Competition Winners

The results are in! Thanks to some help from East Worthing and Shoreham MP Tim Loughton judging from the excellent shortlist, we now have our winners for the 2019 Safer Internet Day poster competition.

Together for a better internet

The theme of this year’s campaign was “Together for a Better Internet” and this theme arose across many of the posters that were entered into the competition. The posters addressed a range of issues from cyber security to online games and social media.

Internet Safety Poster Competition Winners

First place was awarded to Ella Wotton Palmer, age 5, from Moss Lane School in Godalming for a colourful poster with a simple but very important message. 8-year-old Summer Gibbons from The Globe Primary Academy in Lancing and 11-year-olds Lara and Lloyd from London Meed Primary School in Burgess Hill took the two runner-up prizes.

First prize for the competition was a Chrome Book for the school of the winning pupil and two runners-up were awarded a digital camera for their school.

Stay safe online

We love running this competition every year as it’s a great way to keep the message of internet safety going throughout the year and giving back to the schools with some great prizes. The judging seems to get tougher every year, but we’re happy to have some great new posters to help us share the importance of staying safe online.

Look out for the prize-winning posters at JSPC events and remember – Be Safe Online!

Internet Safety Day Poster Competition Finals

We’ve had a tough time judging the first round of our annual Internet Safety Poster competition. We asked pupils from schools across the South East to create a poster to help inform their friends and other young people about how to stay safe on the internet.

It was very difficult to narrow it down to a shortlist. What we did notice, as well as some wonderful creativity, was that there were a broad range of ways that children need to protect their safety online. From cyber security and the danger strangers may pose on the internet to cyber bullying and seeing inappropriate materials online.

The theme for this year’s Safer Internet Day was “Together for a better internet” and this theme was clear across the posters, which advised speaking with parents and older siblings, being kind of classmates online and even protecting younger siblings from the internet. It was lovely to see the different interpretations and clear understanding of this message.

Some posters focussed on a single issue, and others looked at ways to stay safe across all internet activity. All of them show that events such as Safer Internet Day are very much needed, but they’re also having a positive effect. The competition was open to children from 4-11 years old and even very young children are aware that they should be careful online. That’s a great message to get out to kids as early as possible. There are lots of positive possibilities for the internet but helping children understand some of the basics of e-safety can be invaluable in making sure they are well protected.

Next week we’ll be getting together with MP Tim Loughton who will be judging the current finalists and deciding on the winners. There is a new Chromebook and digital cameras for the school up for grabs, and we’ll be announcing the full results as soon as we’ve let the schools know who the lucky winners are.

e-Safety and the momo challenge hoax

Parents and teachers were all on high alert last month when news broke of the momo challenge. The reports suggested someone was hacking into children’s phones and encouraging dangerous and harmful behaviour including self-harm. The story soon spread virally as concern grew, but a closer look at the situation showed that the whole story was a hoax. This comes as a relief to many, but the problem of identifying real threats remains – when you’re a parent or a teacher, it’s worth being careful of such warnings, but that does make you very vulnerable to hoax stories such as this.

Given the understandable worry and accompanying publicity that this story caused, it won’t be the last time that such a scenario will emerge. It can be hard to separate the hoaxes from the real threats, but the way to stay safe online isn’t to worry over every news story or potential threat, but to develop cyber security practices which mean that whether the next threat is real or a hoax, you know you’re protected.

We do a lot of work with schools on cyber security. We provide filtering tools for our broadband services which means schools can protect and monitor internet usage within the school. It’s even possible to see the detail down to individual users so that it’s easy to identify and support any children who may be vulnerable, either to cyber bullying or targeted for another online threat.

As well as the added functionality for safeguarding and content monitoring within the school’s internet access, we provide tools with a broad range of security products. However, the most important way that we help to protect schools is through comprehensive, free training that is regularly updated with the latest developments. The key to good security is to build it into your working practices and train staff to be part of the solution. There’s no point in installing the best firewall money can buy if someone has clicked on a virus in an email. It’s useful to monitor the internet usage of children in the school but you need to know what to search for and how to identify issues.

This is also good news for parents, who may not have the advantage of the same sophisticated IT tools available to schools. The most important thing is to make sure you know what your child is watching and interacting with online. Of course, you don’t want to terrify your children, but make them aware that there are dangers online – or even just remind them that they might lose access to their favourite games if a virus corrupts their IT device!

We work with Safety Net to deliver online training sessions for parents, teaching professionals and young people. As well as access to the online resources, bespoke sessions for a school can also be arranged involving assemblies, classes or workshops as required. Whether you’re a teacher or a concerned parent, such a session might help you feel a little more prepared when the next internet craze or security threat emerges.

ICT for Education Regional Conference in Brighton

We’re looking forward to attending the ICT for Education Regional Conference at the Amex Stadium in Brighton in March.

It’s always a very busy event and this year, we’re pleased to see sessions on google classroom tools and e-safety amongst other important topics. These are two areas that we’ve seen growing demand for over the past year as schools become aware of both the opportunities and challenges of the online world.

Our team will be at the event and on hand to chat through your current ICT challenges, any ideas you have for development or just if you want to find out a bit more about what we do and how we do it. You’ll also get a chance to try out some of the latest educational ICT tools.

The ICT for Education Regional Conference is always a great event and as well as the fantastic speakers and practical, inspiring sessions, it’s also a good place to network with your peers, share experiences and learn about new resources that may just work for your school.

We’re always looking to improve our solutions and our services, and we love catching up with other educational professionals. If you’re interested in attending the event on 22nd March, you can register online for a FREE delegate badge. Once you’re at the event. Don’t forget to come and say hello to our team on the JSPC stand.

Internet Safety Poster Competition

We are delighted to announce that we are once again running our poster competition to highlight Safer Internet Day. The theme for this year’s event is “Together for a better Internet” and so we’re inviting pupils across the South East to put their heads together to come up with posters which raise awareness of the importance of Internet safety – and possibly win a shiny new Chromebook or digital camera for the school.

The poster competition is open to pupils from ages 4 – 11 and the deadline for entries is 28th February. The entries can be drawn, painted, collaged or even designed on a computer. The judges will be looking for creative and interesting designs which effectively deliver the key messages of Safer Internet Day.

In previous years, we’ve had dozens of entries from schools right across the South East and we’re looking forward to looking at all the posters again this year. If you need a bit of a nudge to get you started, the UK Safer Internet Centre has a fantastic page of resources about Safer Internet Day including education packs, tips for parents and carers as well as children and the opportunity to register as a supporter and put your school on the map.

Entries should be sent via the school. Please send your creations to shelley@jspc.co.uk, give to a JSPC Technician or post to JSPC Computer Services, Units 1-3 Seadown Parade, Bowness Avenue, Sompting, West Sussex, BN15 9TP by 28th February 2019.

Prizes for Schools
1st Prize – Chromebook
2nd Prize – Digital Camera
3rd Prize – Digital Camera

PLUS, all winning entries and a selection of our favourites will be shared far and wide online and via social media to spread the word about staying safe on the internet.

Terms and Conditions
1) There are 3 prizes available for the JSPC Internet Safety Day Poster Competition. All of these prizes will be presented to the school attended by the winning pupil.
a) First Prize is a Chromebook
b) Second Prize is a digital camera
c) Third Prize is a digital camera
2) The competition is open to any school in Sussex, Surrey and Hampshire for pupils aged between 4 and 11 years. Schools are not required to be JSPC customers.
3) Only one entry per pupil is permitted.
4) Entries will appear on the JSPC website and the JSPC Facebook Page and Twitter. The school will be listed but names of pupils will be withheld – unless the child would like to be named.
5) The school and pupil agree that their poster will be reproduced to be distributed in JSPC’s monthly e-newsletter and that the name of the school will be listed.
6) All prizes will be presented by a member of JSPC Computer Services on a date to be confirmed.
7) Prizes are non transferrable, non refundable and cannot be exchanged.
8) Entries must be submitted by 5pm on 28th February 2019.

Nursery Management Today

A great start to the year – we are featured in the latest issue of Nursery Management Today with an article about establishing some new healthy IT habits for 2019.

NMT Sept Oct 2017 IT-2

When it comes to cyber security, check it twice

Christmas can be a vulnerable time for security threats so make sure you and your IT systems are prepared

Christmas is a wonderful time of year, but in amongst all the parties and mince pies, it’s worth taking a moment to double check your IT security is up to date, because it can also be a bumper time for cyber criminals. We take a look at some of the reasons why individuals and organisations may be more vulnerable at Christmas.

Tracking spending patterns

Our spending patterns vary in December and make it harder for AI computer programmes to spot potentially fraudulent transactions. It is estimated that the UK spent £8.2bn over the Black Friday / Cyber Monday weekend and that’s just a fraction of the Christmas shopping we’re all doing right now. The banks expect a spike in spending at this time of year, which makes it easier to slip through a fraudulent transaction in amongst all those online orders and trips to the shops. Make sure you’re checking your statements regularly – not only will it help you spot any potential fraud, it also has the added benefit of keeping you within your budget.

Card Not Present provides opportunity for fraudsters

There is a rise in the number of fraudulent CNP, or ‘Card Not Present’ transactions. It is considered a weak link in security protocols because there are many ways for criminals to obtain the card details and there is no need to provide a PIN or demonstrate that you have an accurate signature match. CNP fraud is expected to rise to £680m by 2021 so make sure you keep your card details safe and if you’re running a business that takes card payments over the phone, make sure you’ve got all the right virus protection and programmes for securely processing the payments without storing the data.

People are the greatest threat to cyber security

This time of year, people are very busy. They’re rushing to get their work done, thinking about the Christmas break, perhaps they’re hungover from a Christmas party the night before or just very tired from all the preparation. This means that people may be distracted or tempted to cut corners and that’s when you become more vulnerable to a cyber-attack. Make sure that your firewall and security settings are up to date but remember that people’s actions are just as important as the technology you have installed. Be aware of what you’re doing while you’re online at home, and if you manage a team, make sure they remember that especially at this time of year, all the right procedures can protect the business and your customers from data breaches and card fraud.

 

Hints and Tips: Cleaning your Clevertouch

More and more schools are embracing Clevertouch screens as part of the digital classroom, and tablets are becoming an important learning tool as well as a popular home and business device. There are a lot of uses for touch screen technology, and whether you’re using it for a class of school children or not, the screen will get dirty over time. It’s important to clean the screen to make sure you’re getting the most from the investment – and can see the screen clearly!
Do you need any special equipment?
You don’t need a lot of specialist equipment to keep your screens clean. We would recommend using gloves when cleaning the screens – this is partly to protect your skin from the cleaning fluid but also because it stops you accidentally adding more marks while you’re trying to clean them away. You need to avoid acidic or corrosive cleaners as these are likely to damage the screen. Water is also a no-no; if this gets into the workings of the screen or tablet it can cause a lot of damage. Clevertouch recommend model 50 of the sprayway detergent for their screens but if you don’t have this, the best approach is to use an isopropyl cleaner which is designed for this purpose. The only other equipment you’ll need is two glass cleaning cloths, which are anti-dust, lint-free or made of microfiber.
How do I go about cleaning the Clevertouch?
These rules apply to cleaning a lot of technology, but many people forget to take some of these points into account and learn the hard way that a simple mistake or skipping a few steps to save time can cost you a lot more in the long run. That’s why we’ve put together a list of “do’s and don’ts” for cleaning a Clevertouch or any other touchscreen device.
– Don’t just put the screen in sleep mode
– Do turn the screen off and unplug the cable
– Do put on your gloves before starting
– Don’t spray directly onto the screen as there is a risk of moisture getting in at the bottom of the  screen
– Do shake the cleaner and spray on the cloth
– Do wipe side to side in the same direction
– Do wipe the screen with a dry cloth afterwards in the same way to remove any remaining marks

We’re always on hand to help people with their technology, so if you’ve got any questions or want to know more about looking after your personal or business devices or your school’s technology, give us a call and we’ll be happy to help.

Successful Cyber Security Workshop for Schools

We had a full house at our Cyber Security Workshop for schools in Shoreham this week. The popularity of the event reflected the concerns many people have after so many cyber-attacks and data leaks made the headlines last year. Schools are under pressure to make sure their IT is secure and we decided to put on an event with the experts to help everyone understand how to set up and maintain IT security.

Our speaker was Chris White, his experience working for the South East Regional Organised Crime Unit meant that he had extensive knowledge and a clear understanding of the challenges schools are facing. His presentation took in not only IT security for schools, but also some great tips for everyone on how to keep their data secure and avoid falling prey to phishing emails, identity theft and even simple but essential tools such as password management.
The event at Shoreham airport was a great success, we managed to provide some valuable information to schools across the region and we all learned from the experts who work on the front line of this challenging area. Technology changes so rapidly that we all have to keep up to date to make sure we’re staying safe and this free workshop at Shoreham airport was a great way to help our clients and make sure our solutions were in line with the aims of the National Cyber Security Strategy 2016-2021.
Given the popularity of the event and the fact that the security threat is always evolving, we’re looking into running more workshops n partnership with the South East Regional Organised Crime Unit in the future. We’re always happy to hear from people who have suggestions for other events – if there’s something you’re stuck on or you want to discuss with your peers, our events are always informative with plenty of chances to discuss the issues with professionals from other schools to get some perspective and insight into the issue.