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Monthly Archives: August 2013

Protect Your PC

Malicious software (malware) can cause havoc to a computer and may compromise personal information. Malware is a term used to describe a wide range of damaging software that includes viruses, worms and spyware. Often created by hackers, this type of software is usually easier to avoid than to remove.

Prevent malware from infecting your PC by considering the content that you are downloading or installing. If you plan to install software from a website it is important that you make sure the site is trustworthy before going ahead.

It is common for pop-up windows to appear as you browse online. Some will encourage you to accept a free scan or download software. Pop-ups may include a ‘Close’ button but beware as the link could trigger a virus.

The safest way to close pop-ups is via the Windows Task Manager. Open the Task Manager by pressing down Ctrl+Shift+Esc. Left click the application that you wish to close and then select ‘End Task’.

Never trust any spam emails and also be wary of unusual messages from contacts that contain links or attachments. If you aren’t completely sure about what you are being asked to open or install it is safer to leave it.


For added protection consider installing some security software. If you are looking for a free version, we recommend AVG or Microsoft Security Essentials which are both good anti-malware solutions. They help to protect against viruses, spyware, and other malicious software.

If you have a question for JSPC, email it to questions@jspc.co.uk



Social Media Security

Most adults and children have at least one social networking account that they use regularly to stay in contact with friends. Some of the information posted on pages can make users more vulnerable to scammers and other internet predators. Remember that many of the web pages, on sites such as Faceboook and Twitter, can be visited by anyone who has access to the internet.

Consider your personal profile page and whether you are happy for strangers to have access to the details on it. Can the public view your blog posts, photographs and videos? If you are unsure, check out the privacy settings on the social networking account that you are using.

For example, Facebook’s ‘Privacy Settings’ enable users to decide who can view posts, profile images and other information. There are various share settings including public, friends and only me. Safety tools for the entire family can be found at www.facebook.com/safety. Twitter also enables users to manage settings such as Tweet location and Tweet Privacy.

If you are helping your child to set up a social networking account explain the dangers and encourage them not to communicate with strangers. Be wary of adding identifiable information such as their full name or school. Advise them not to post photographs of themselves or friends with clearly identifiable details. Also, do not allow your children to post the full names of their friends. Too much information can make children vulnerable.

If you have a question for JSPC, email it to questions@jspc.co.uk