Getting a new iPhone, iPad or iPod is really exciting, but moving all your photos, contacts, messages and personal settings onto it can cause a headache. So this week we’re explaining the best way to do this.
If both devices use iOS 5 or later and you have an iCloud account, connect your original device to a power source and turn WiFi on. Go to Settings > iCloud > Storage & Backup, turn on iCloud Backup, and tap ‘Backup Now’.
To use iTunes, install the latest version on your computer and the latest version of iOS on your original device. Connect your original device to your computer and choose File > Devices > Backup in the iTunes window. To check your backup has been successful open iTunes Preferences, select the Devices tab and look for the name of your device then check the date and time of the backup.
Once this is done you can now switch your SIM card to your new device if you haven’t been given a different one to use.
Turn on your new device and follow the setup assistant. If using iTunes connect your new device to iTunes, press Restore from Backup, select the backup of your old device and tap Continue. If not prompted when connected, select File > Devices > Restore from Backup.
If using iCloud, choose Restore from iCloud Backup, tap next and enter your Apple ID and password. Choose the backup of your old device and tap Restore, when it has finished your device will restart.
Finally, connect your device to iTunes to sync the rest of your data, such as music and videos.