We all know the dangers associated with bank card cloning or the possibility that the wrong person could get hold of your account details online. Few people however have heard of the latest scam and how mobile phone cloning is duping people out of their hard earned cash. ‘Sim swap’ fraud gives imposters access to mobile phone accounts. Criminals obtain bank details via organised crime networks or phishing emails, they then open a business account under the target’s name at the same bank the victim currently uses as this requires fewer security checks. The fraudster then scours social media accounts to work out possible answers to security questions and calls the victim’s mobile phone provider to report the phone stolen. This results in the old sim being cancelled and a new one activated, meaning from then on the fraudster can commandeer the victims mobile phone account, change security settings and initiate bank transfer authorisations. There are several ways to protect yourself against ‘sim swap’ fraud: • Never give out personal or financial information even if appears to be from a reliable source • Ensure your computer has the most up-to-date antivirus software • Keep information available on social media sites to a minimum • Don’t turn your handset off in response to a flurry of nuisance calls, this can be the fraudster attempting to delay you noticing loss of service whilst a sim is swapped • If your mobile phone service stops unnecessarily then notify your bank If you have a question for JSPC, email it to email@example.com If you require further advice, technical support, or a computer repair please call JSPC Computer Services on 01903 767122 or visit the shop at 2 Seadown Parade, Bowness Avenue, Sompting.